Terms and Conditions

Buyers must be at least 18 years of age. If younger, please make sure parents are ordering instead.

Prices quoted are inclusive of Swedish sales tax (VAT), so customers living within the EU are not liable to further taxation on receipt of the goods.

14 day sale and return right
Customers have the right to return goods within 14 days of receipt. Merchandise must be returned as received. This means unused and in the original packaging. Please make sure the goods is well packed to avoid damage in transit, and please note that the customer is responsible for return shipping costs.

The right to claims for damages/ faulty items and Refunds
If the items you receive are incorrect, or if they are damaged or broken PePe Fly Fishing will allow the customer to use the Swedish ”Consumers Sales Act”  rights to claims. You have to contact us on info@pepeflyfishing.com before you return any item. We will then give you instructions on how to return the goods. In dialog with us you decide whether you prefer another item of the same kind, a refund to your card, or choice of purchase alternative items from us.

So called “COD returns” (Cash-On-Delivery) are never accepted by us.,

Shipping and Delivery Times
Once we receive your order we can normally have your goods delivered in one week (7 days), or in two weeks (14 days) if we are out fishing. (Look for announcements on our web site “News”)

 We work closely with the Swedish Mail Service, and their equivalent in other countries, to ensure speedy delivery to your address. PePe Fly Fishing responsibility for you order, through Swedish Mail Services, remains during transportation of the goods to receiving country. After this, should a shipment be lost in transit in the customer’s country, it is the customer's responsibility to pursue the matter with the Swedish Mail Service equivalent service in the customer's own country.

Customers are free to pick up the goods at our shop in Bollnäs, at no shipping cost.

Shipping and Payment
The only ways you can pay are by credit card (Visa, Mastercard or American Expres), which is done through PayPal or Payson

Company information
PePe Fly Fishing  is a company registered in Enköping and Bollnäs, Sweden.

 Customer Personal Information
We require your information to process and deliver your goods quickly and efficiently: We need your name, delivery address, telephone number and email address. PePe Fly Fishing is responsible for the secure handling of this information and will not, unless agreed upon, disclose it to third parties. Customer Personal Information will be forwarded to third parties in the case of co-organised fishing trips

All new fly rods from PePe Fly Fishing have a 5-year-warranty for defect in material or manufacturing defects.
If a rod in use is damaged by accident or careless handling a replacement for the damaged part (i.e. top-) will be offered for 25% of the rod price plus shipping.

All other items are handled according to the Swedish ”Consumers Sales Act” (Konsumentköplagen 1990:932)